Frequently Asked Questions
How many does the lodge sleep?
The lodge sleeps a maximum of 9 people. There is a king-size master bedroom (with en suite), a triple room, a twin room and a blow-up mattress provided, which can be used in the lounge (see the layout on the left hand side of this page).
Does the number of occupants affect the price?
No. The lodge is sold as a 9-berth holiday home. Prices will only vary according to the date and length of stay. Details of pricing and availability can be found at www.tattershallriverviewlodges.co.uk/availability
Can I bring pets?
No. Unfortunately, we do not accept dogs or any other pets at the lodge.
Is there wheelchair access to the lodge?
No. Unfortunately, at present we do not have wheelchair access to the lodge.
Can I smoke in the lodge?
No. Smoking is strictly prohibited inside the lodge or in the decking areas. You can smoke next to the property on the grass or concrete areas but you must take care to ensure that all cigarettes are put out properly so as to prevent a fire risk.
Is there WiFi at the lodge?
There is complimentary high-speed mobile WiFi provided at the Riverview Lodge. However, please carefully note that the provision of WiFi is not part of our contract with you, and it is not factored into the price of bookings. We are not in any position to guarantee access to the internet and we have no liability as part of bookings to provide internet access.
Please note that the site operators, Away Resorts, do have their own broadband provider (WiFi hotspot) for anybody staying on site. Their website states the following:
"There is a free WiFi option which offers unlimited data but limited speed which you can connect as many devices as you want to it. Due to the limited speed, this is better used for casual internet browsing, Facebook and Twitter and checking emails."
Please kindly note that we have no involvement in the WiFi provided by Away Resorts and we would be unable to resolve any issues with it. As Away Resort's website also states "park wide WiFi is available, however please note that due to our park being a country park we cannot guarantee access to the internet."
See the Away Resorts official website, here, for further details about Wifi on site:
https://www.awayresorts.co.uk/parks/lincolnshire/tattershall-lakes/faqs/
What is the Booking Process?
• All Bookings require a £100 deposit to secure the dates with us (unless it is within 6 weeks, in which case full payment is due upon booking).
• The remaining balance is due 6 weeks (i.e 42 days) prior to your stay. If your stay is less than 6 weeks after the booking date the full balance will be due immediately upon booking.
• We ask for an additional £200 damages and breakages deposit on top of the total. This is for our security. Once the cleaning company we use have carried out their checklist upon your checkout, and if there are no breakages or damage, we will refund this amount in full within 7 working days.
• Any one failing to make full payment 6 weeks (i.e. 42 days) prior to check in will lose their initial deposit and we will re-sell the dates.
• All Payments are to be made via bank transfer using BACS, CHAPS or the Faster Payments service.
• Please note that the initial £100 deposit is non-refundable under any circumstances.
• We strongly advise taking out Holiday Insurance or Holiday Cancellation Insurance to cover for any unforeseen circumstances. By making a booking with Tattershall Riverview Lodges you are agreeing to these terms.
Do I need Guest Passes?
• Guest Passes are necessary in order to gain access to all of the onsite facilities (which are listed further below). Guest passes must be booked through us.
• We will email you 6-weeks before your booking date (or sooner if your booking is less than 6-weeks away) regarding guess passes and you will be able to purchase them from this point.
• We purchase them for you as an Agent and we do not make any money on these passes.
• Some activities are charged extra and are booked externally from the park.
• Please note that passes are sold per holiday home and not per individual.
• Please note that some park facilities might be closed during January, February and March (excluding February half term and weekends in March only). Details of this are on the official Away Resorts website.
How much do Guest Passes cost?
Passes are charged at the rates below and the cost covers all residents in the lodge (i.e. up to a maximum of 9 people):
2-6 nights: £150 (Peak); £95 (Off Peak); £240 (Peak Famaland)
Please note that the prices are subject to change, and the pricing is controlled exclusively by the site operators, Away Resorts.
Full details can be found on the Away Resorts website here: https://www.awayresorts.co.uk/experiences/guest-passes/
How do you book swimming and other activities?
Once you have purchase the Away Resorts guest passes you will receive an email with digital copies of the guest passes. There is a yellow "what's open" button at the bottom of the email, which will allow you to book activities and make reservations.
It is recommended that you make reservations for activities as soon as you you have purchased the guess pass in order to avoid disappointment. We are not able to guarantee the availability of swimming or of any of the other activities provided by Away Resorts.
What activities are there on site?
Certain activities on the site require separate payment and can be booked online or by visiting the leisure centre. For more details as to which activities need to be paid for and to book them in advance you will need to click the yellow "what's open" button on the guest pass email.
Some examples of activities which the site offers include the following:
• Target archery
• Hover-boards
• Crazy carts
• Body Zorbing
• Nerf challenge
• Laser tag
• VR Room
• High Ropes
• Mini Carts
• Balance ability
• Glitter globes
• Sand and slime
• Grass head monsters
• Baby ballet
• Toddler pop painter
• Hand print memories
• Pottery painting
• Fairy academy
• Superhero academy
• Tie dye
• Mad science
• Bird box
• Mini artist
• Aqua play
• Aqua circuits
• Adult swim
• Inflatable fun
• Water walkers and aqua paddlers
• Jet Ski
• Ringo Rides
• Inflatable water park
• Water Skiing
• Bike Hire
• Inflatable Aqua Park
• Jet Ski
• Wakeboarding
• Fishing
• Spa
• Steam Room
• Sauna
• Gym
• Adventure Golf
• Outdoor Splash Pad
• Indoor swimming pool
• Arcade games
• Sports Court
• Adventure Playgrounds
• Shop
• Pedal boats
• Ringo Rides
• Water Ski
• Outdoor Cinema
• Beach
• Evening Entertainment
• Children's entertainment
• Spitfire Bar - Dining and entertainment area
• Propeller Bar - Italian style restaurant & Bar
• Swimming Pool
• Indoor Splash Pad
• Large Beach Area; and Bar 49
What is there to do nearby?
The following are examples of places to see and things to do outside the site:
• Tattershall Castle
• RAF Coningsby
• Battle of Britain Memorial Flight Visitor Centre
• Tattershall karting
• Tattershall farm
• The Cinema in the woods
• Tattershall picnic park
• Jubilee Gardens
• The National Golf Centre at Woodhall spa
• The Bubblecar Museum
• Fantasy island
• Skegness
• Ark Wildlife park
The village of Tattershall is within walking distance and has the following amenities:
• Large Co-op supermarket
• Post Office
• Convenience store
• Bakery
• Butcher’s shop
• Sandwich Shop
• The Ginger Cow café
• Fish and Chip shop
• Takeaway (e.g. Chip Shop, Pizza, Chinese, Indian, Kebab etc.)